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At Santam, we understand this and know that your time is precious. You need to focus 100% of your time and energy on your livelihood.
Need immediate assistance?
0860 505 911
The Santam business assist service is available at an affordable cost per month and offers our business insurance clients access to a range of services designed to simplify the essential but often burdensome aspects of managing a business.
Emergency and convenience services
Finance assist
Marketing assist
Labour and HR assist
IT helpdesk
Business assistance
Our Roadside Assist is an optional value-added service available at an affordable cost per month per vehicle.
Mechanical or electrical breakdown
A flat battery
Changing of a flat tyre
10 litres of fuel if the insured vehicle runs out of fuel. This is limited to 6 incidents per renewal period
A call-out fee for locksmith services and the first hour of labour for locksmith services is covered by Santam, in instances such as retrieving keys if keys are accidentally locked in the insured vehicle
Our legal advice is a free value-added service that provides our clients with legal support from admitted attorneys, who may be either internal advisers or external practicing attorneys.
24-hour telephonic legal advice line
Consultative guidance on limited documentation
Direct legal consultation service with the first 30-minutes of consultation free
Our 24-hour free emergency services are available to our clients in the event of any medical emergency.
Emergency medical services and medical evacuation by air or road
Trauma assistance helpline
Personal health advisor
Trauma, assault, and HIV support service
Santam business assist policy wording
Roadside assistance, emergency assistance or legal advice (24/7)
Tel: 0860 505 911
Santam business assist (Monday to Friday, 08:00-17:00)
Tel: 0860 109 971
If you’re stuck with a flat tyre, flat battery or any other emergency at the side of the road, you can call Santam’s 24/7 Emergency Service at any time, night or day to arrange for help. Will you still enjoy the benefits of Roadside assistance outside of South Africa?
The roadside assistance service is restricted to within the boundaries of South Africa.
If I need access to emergency medical services and emergency medical transportation, will I still enjoy the benefits of Emergency medical assistance outside of South Africa?
Emergency medical assistance service is restricted to within the boundaries of South Africa and Namibia.
What is the cost of Santam Business Assist?
Santam Business Assist is an optional value-added service available at an affordable cost per month. This is currently R40.00 per month.
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