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No matter how remote your farm is, you can go about your business knowing that you have access to life-saving SOS services should you need them. Take back control in a crisis with our wide range of SOS services, available free of charge to Santam agriculture asset clients. This value-added service is extended with cover to policy holders, employees, guests or visitors on the farm. These include instant access to life-saving emergency care, expert advice, 24/7 medical and legal information, and counselling services.
Need immediate assistance?
0860 505 911
When a medical crisis occurs, you need the right assistance and you need it quickly. Our emergency medical assistance service offers appropriate assistance, including emergency evacuation and transportation.
24-hour emergency advice and assistance call centre
Immediate dispatch of emergency medical services to provide life-saving assistance
Emergency transportation by air or road ambulance
Following an incident, your children are transported to a place of safety if required
Access to non-emergency medical transportation for your own cost
Referrals to doctors and medical facilities
The relaying of information to a family member or acquaintance
Unlimited telephonic trauma counselling
Repatriation to an appropriate facility in your area of residence after an incident
If you have any medical questions, need general health information or a referral, contact Santam SOS services 24 hours a day for free advice and counselling.
24-hour emergency advice and assistance call centre
Audio health library
Emergency medical advice
General health information
Drug database
Poison database
Health counselling (HIV/Aids, cancer, addiction, stress and trauma)
Referrals to doctors and medical facilities
The relaying of information to a family member or acquaintance
Unlimited telephonic trauma counselling
Repatriation to an appropriate facility in your area of residence after an incident
Know your rights, and do things right. Get a legal expert working for you with access to legal advisors, admitted attorneys or external practising attorneys, a 24-hour legal helpline and useful legal documents.
24-hour telephonic legal advice line
Document service (e.g. small claims court kit, domestic worker’s agreement and maintenance kit)
Direct legal consultation service: If necessary, you can visit an attorney who is a member of the supplier’s national panel of attorneys. Here, you will get a free 30-minute consultation. If requested, the panel of attorneys will also draft a letter on your behalf, free of charge
In the event of any crisis, you can contact Santam SOS services on 0860 505 911 24 hours a day, where trained nurses and paramedics take control of emergency situations:
Attack
Theft
Fire
Trauma counselling
Medical emergencies
Hijacking
Housebreaking
Monitoring caller’s movement
When you need us, just call. Memorise this number and don’t hesitate to contact us for help, assistance or advice.
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